Delivery & pickup

Last updated August 2026

We want the handover to be the easy part. Here's exactly how it works, so there are no surprises on the day.

Pickup

• We're in Lakewood, Colorado. There's no public storefront, so pickups are by appointment.
• Once we agree on a time, we'll send you the exact address and a window that works for both of us.
• Please look the item over before you pay. Sit on it, plug it in, open every drawer — that's the whole point of picking up in person.
• Bring help and straps for anything large. We'll gladly help you carry and load, but we can't guarantee we can lift a sleeper sofa on our own.
• Items are held for 48 hours once a pickup time is set. After that we may re-list, though a quick message usually sorts it out.

Delivery

• We deliver some items around the Front Range. Whether we can depends on the size of the piece, where you are, and what else is on the truck that week.
• Delivery may cost extra. We'll quote you a flat fee up front — no per-mile surprises after the fact.
• Deliveries require a 50% deposit before we load. The balance is due on arrival.
• Delivery is curbside or to the first available doorway. We're not able to carry items up multiple flights, disassemble built-ins, or install appliances.
• Someone over 18 needs to be there to receive the item.

Free video walkthrough

If you can't come see something in person, ask for a video walkthrough. We'll film the item from every angle, show you any flaws close up, and run it if it plugs in. It costs nothing and it's the best way to buy at a distance with confidence.

If plans change

• Need to reschedule a pickup or delivery? Just tell us as early as you can and we'll rework it.
• If we have to cancel a delivery on our end — truck trouble, weather, anything — you get your deposit back in full.
• If you cancel a delivery after we've loaded and set out, the deposit covers our time and fuel.

Questions

Ask before you commit — always. Email hello@foothillgoods.com or send us a note.